Turkiye Klinikleri Journal of Health Sciences

.: ORIGINAL RESEARCH
Evaluation of Family Medicine by the Society in the COVID-19 Period: Cross-Sectional Research
COVID-19 Döneminde Aile Hekimliklerinin Toplum Tarafından Değerlendirilmesi: Kesitsel Araştırma
Elif DİKMETAŞ YARDANa, Mustafa SAMANCIb, Hasan Fehmi DEMİRCİa
aDepartment of Health Management, Ondokuz Mayıs University Faculty of Health Sciences, Samsun, Türkiye
bDepartment of Health Management, Samsun University Faculty of Economics Administrative and Social Sciences, Samsun, Türkiye
Turkiye Klinikleri J Health Sci. 2022;7(3):872-9
doi: 10.5336/healthsci.2022-88708
Article Language: EN
Full Text
ABSTRACT
 Objective: This study aims to determine how society evaluates family medicine during the coronavirus disease-2019 (COVID-19) pandemic process. Material and Methods: Sociodemographic information form and European Patients Evaluate General/Family Practice (EUROPEP) Physician Evaluation Scale adapted to Turkish by Aktürk et al. were used as data collection tools in the study. The study includes individuals who applied to family medicine in the last 12 months in Samsun between 01.04.2021 and 06.06.2021. In the study, a power analysis was performed, and the number of samples was determined as 344, and 351 participants were reached by snowball sampling method. The data obtained in the study were analyzed with the SPSS Statics 23 Package program. Results: According to the EUROPEP Physician Evaluation Scale, the average of the answers given to the statements is between 3.56-4.03. As a result of the analysis carried out in the study, a statistically significant difference was found between the gender (p=0.0290.05), education level (p=0.391>0.05), occupation (p=0.314>0.05) and place of residence (p=0.751>0.05) and positive evaluation of family physicians. Conclusion: As a result of the study, it has been concluded that individuals have a high level of positive evaluation of family physicians during the COVID-19 pandemic process and that measures have been taken against the COVID-19 epidemic in family health centers.

Keywords: COVID-19; disease outbreaks; family medicine; patient satisfaction
ÖZET
 Amaç: Çalışma, koronavirüs hastalığı-2019 [coronavirus disease-2019 (COVID-19)] pandemi sürecinde toplumun aile hekimliğini nasıl değerlendirdiğini belirlemeyi amaçlamaktadır. Gereç ve Yöntemler: Çalışmada veri toplama aracı olarak, sosyodemografik bilgi formu ve Aktürk ve ark. tarafından Türkçeye uyarlanan 'European Patients Evaluate General/Family Practice (EUROPEP) Hekim Değerlendirme Ölçeği' kullanılmıştır. Çalışma, Samsun'da 01.04.2021- 06.06.2021 tarihleri arasında son 12 ayda aile hekimliğine başvuran bireyleri kapsamaktadır. Çalışmada power analizi yapılarak örneklem sayısı 344 olarak belirlenmiş ve kartopu örnekleme yöntemi ile 351 katılımcıya ulaşılmıştır. Çalışmada elde edilen veriler SPSS Statics 23 Paket programı ile analiz edilmiştir. Bulgular: EUROPEP Hekim Değerlendirme Ölçeğine göre ifadelere verilen cevapların ortalaması 3.56- 4.03 arasındadır. Çalışmada gerçekleştirilen analizler sonucunda bireylerin cinsiyet (p=0,0290,05), eğitim durumu (p=0,391>0,05), meslek (p=0,314>0,05) ve ikamet yeri (p=0,751>0,05) değişkenleri ile aile hekimlerini olumlu yönde değerlendirmeleri arasında ise istatistiksel olarak anlamlı farklılık bulunamamıştır. Sonuç: Çalışma sonucunda, COVID-19 pandemi sürecinde bireylerin aile hekimlerini olumlu yönde değerlendirmelerinin yüksek düzeyde olduğu ve aile sağlığı merkezlerinde COVID-19 salgınına yönelik tedbirlerin alındığı sonucuna ulaşılmıştır.

Anahtar Kelimeler: COVID-19; hastalık salgınları; aile hekimliği; hasta memnuniyeti
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