Turkiye Klinikleri Journal of Health Sciences

.: ORIGINAL RESEARCH
Dil ve Konuşma Terapistlerinin Mesleki Doyumlarının Herzberg'in Çift Faktör Kuramı Çerçevesinde İncelenmesi:Tanımlayıcı Bir Çalışma
An Examination of Speech and Language Therapists' Job Satisfaction in the Context of Herzberg's Two-Factor Theory: A Descriptive Study
Betül ÖZSOY TANRIKULUa
aNişantaşı Üniversitesi Sağlık Bilimleri Fakültesi, Dil ve Konuşma Terapisi Bölümü, İstanbul, Türkiye
Turkiye Klinikleri J Health Sci. 2023;8(3):419-28
doi: 10.5336/healthsci.2023-95715
Article Language: TR
Full Text
ÖZET
 Amaç: Dil ve konuşma terapistlerinin mesleki doyum düzeylerinin yaş, çalışma süresi ve belirlenen hijyen faktörleri (gelir, vaka/iş yükü, işveren tutumu, diğer çalışanlarla ilişkiler, terapi odalarının fiziksel koşulları, araç-gereç ve materyal olanaklar) açısından farklılaşıp farklılaşmadığını incelemektir. Gereç ve Yöntemler: Çalışmaya alanda en az 1 yıldır çalışmakta olan 114 dil ve konuşma terapisti katılmıştır. Mesleki doyumla ilgili olabileceği düşünülen gelir, vaka/iş yükü, işveren tutumu, diğer çalışanlarla ilişkiler, terapi odalarının fiziksel koşulları, araç-gereç ve materyal olanakları gibi hijyen faktörlerine ilişkin bilgi toplamak için hazırlanan ''Bilgi Formu''; dil ve konuşma terapistlerinin mesleki doyum düzeylerini ölçmek için ise ''Mesleki Doyum Ölçeği'' kullanılmıştır. Bulgular: Çalışmaya katılan dil ve konuşma terapistlerinin mesleki doyumlarının yaş, çalışma süresi, gelir ve diğer çalışanlarla ilişkilerden memnun olma durumuna göre farklılaşmadığı gözlenmiştir. Bununla birlikte vaka/iş yükü, işveren tutumu, terapi odalarının fiziksel koşulları, araç-gereç ve materyal olanakları gibi dışsal faktörlerden memnun olan dil ve konuşma terapistlerinin mesleki doyum düzeylerinin memnun olmayanlara göre anlamlı derecede daha yüksek olduğu bulunmuştur. Sonuç: Herzberg'in Çift Faktör Kuramı'nda ''hijyen faktörleri'' olarak adlandırdığı dışsal faktörlerden vaka/iş yükü, işveren tutumu, terapi odalarının fiziksel koşulları, araçgereç ve materyal olanakları, dil ve konuşma terapistlerinin mesleki doyumları üzerinde etkili görünmektedir. Olumlu işveren tutumlarının, vaka yükü ve terapi odalarının fiziksel koşulları ilgili yapılacak düzenlemelerin ve gerekli araç-gereç olanaklarının sağlanmasının terapistlerin mesleki doyumlarını artıracağı düşünülmektedir. İleride yapılacak çalışmalar için farklı çalışma ortamlarındaki dil ve konuşma terapistlerinin mesleki doyumlarının karşılaştırılması ve daha çok sayıda dil ve konuşma terapisti ile görüşmeler yapılarak niteliksel verilerin toplanması önerilebilir.

Anahtar Kelimeler: Mesleki doyum; dil ve konuşma terapistleri; Herzberg'in Çift Faktör Kuramı
ABSTRACT
 Objective: The aim of this study was to examine whether there are any differences in speech and language therapists' job satisfaction levels according to their age, length of employment, and specific hygiene factors (salary, workload/caseload size, employer attitude, relationships with other employees, physical conditions of therapy rooms, equipment, and material facilities). Material and Methods: 114 speech and language therapists who have been working in the field for at least 1 year participated in this study. The ''Information Form'' was designed to collect data on hygiene factors such as salary, case/workload, employer attitude, relationships with other employees, physical conditions of therapy rooms, and equipment and material facilities assumed to be connected to job satisfaction; the ''Job Satisfaction Scale'' was used to measure job satisfaction levels of speech and language therapists. Results: The job satisfaction of the speech and language therapists who participated in the study did not differ by age and length of employment. However, it was found that speech and language therapists who were satisfied with external factors such as case/workload, employer attitudes, physical conditions of therapy rooms, equipment, and material facilities had significantly higher job satisfaction levels than those who were not satisfied. Conclusion: Case/workload, employer attitude and physical conditions and opportunities related to the workplace, which are among the factors that Herzberg calls ''hygiene factors'' in the Two Factor Theory, appear to have an impact on speech and language therapists' job satisfaction. Positive employer attitudes, fair case loads, proper therapy rooms, and adequate equipment may increase their job satisfaction. For future studies it may be recommended to evaluate speech and language therapists' job satisfaction in different working environments and interview more of speech and language therapists to collect qualitative data.

Keywords: Job satisfaction; speech and language pathologists; Herzberg's Two Factor Theory
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