Turkiye Klinikleri Journal of Forensic Medicine and Forensic Sciences

.: ORIGINAL RESEARCH
Sağlık Çalışanlarında Mobbing (Psikolojik Terör) ve Motivasyon Algıları ile Uyku Kalitesi Arasındaki İlişkinin İncelenmesi: Edirne Örneği
Investigation of the Relationship Between Mobbing (Psychological Terror) and Motivation Perceptions with Sleep Quality in Healthcare Professionals: Edirne Sample
Aslı YAYAKa, Özlem TOPb
aBursa Teknik Üniversitesi İnsan ve Toplum Bilimleri Fakültesi, Psikoloji Bölümü, Bursa, TÜRKİYE
bSelimiye 1 No'lu Aile Sağlığı Merkezi, Edirne, TÜRKİYE
Turkiye Klinikleri J Foren Sci Leg Med. 2020;17(3):264-76
doi: 10.5336/forensic.2020-78137
Article Language: TR
Full Text
ÖZET
 Amaç: Bu araştırma, sağlık sektöründe çalışanların, işyerinde karşılaştıkları mobbing davranışları karşısında motivasyon düzeyleri ve uyku kaliteleri arasındaki ilişkinin belirlenmesi amacıyla yapılmıştır. Gereç ve Yöntemler: Çalışma, 10 Ocak 2018-25 Şubat 2018 tarihleri arasında Edirne İl Sağlık Müdürlüğünde farklı pozisyonlarda görev yapan 103 sağlık çalışanı ile yüz yüze bir şekilde yürütülmüştür. Bu kapsamda; Leymann Psikolojik Terör Ölçeği, İş Motivasyonu Ölçeği, Uykusuzluk Şiddeti İndeksi ve demografik bilgi formu kullanılmıştır. Verilerin analizinde; Komogorov-Smirnov normallik testi sonucunda Mann-Whitney U testi, Spearman korelasyon analizi ve kikare analizi yürütülmüştür. Bulgular: Örneklemin %36,9'u mobbinge uğradığını bildirmiş olup; erkeklerin mağduriyet oranı, kadınlardan daha yüksek bulunmuştur. Mobbing algısı ile uykusuzluk puan ortalamaları arasında ise anlamlı bir fark bulunamamıştır. Sağlık çalışanlarının uykusuzluk ile toplam motivasyon, içsel motivasyon ve dışsal motivasyon puanları arasında ise negatif yönde anlamlı ilişki bulunmuştur. Sağlık çalışanlarının içsel, dışsal ve toplam motivasyon düzeyleri azaldıkça uykusuzluk düzeyleri artmaktadır. Sonuç: Kişisel, örgütsel ve toplumsal düzeyde ciddi sonuçları olan mobbingin önlenmesi noktasında yasal düzenlemelere ek olarak; çalışanların hakları konusunda bilgilendirilmeleri, işyerlerinde mobbing konusunda yaşanabilecek çatışmalarla ilgilenen ayrı birimlerin kurulması, yönetim kademesinin koruyucu önlemler alarak çalışanı güvende hissettirmesi, yalnızca ruh sağlığını korumak adına değil, iş verimliliğini artırmak adına da önemli adımlar olacaktır.

Anahtar Kelimeler: Mobbing; motivasyon; uyku kalitesi; sağlık çalışan
ABSTRACT
 Objective: This study was carried out to determine the relationship between the mobbing behaviors of staff working in the healthcare sector and their levels of motivation and sleep quality. Material and Methods: The study was carried out face-to-face with 103 healthcare professionals working in different positions at Edirne Provincial Directorate of Health between 10 January 2018-25 February 2018. In this context, the Leymann Inventory of Psychological Terror Scale, Work Motivation Scale, Insomnia Severity Index and demographic information form were used. In the analysis of the data, as a result of the Komogorov-Smirnov normality test, Mann-Whitney U test, Spearman correlation analysis and chi-square analysis were carried out. Results: 36.9% of the sample reported that they were mobbed and the rate of victimization of men was higher than that of women. No significant difference was found between the mobbing perception and the insomnia mean scores. However, among the healthcare professionals' insomnia and overall motivation, internal motivation and external motivation scores, a significant negative relationship was found. As the internal, external and overall motivation levels of the professionals decrease, insomnia levels increase. Conclusion: In addition to legal regulations regarding the prevention of mobbing, which has serious consequences at the personal, organizational and social levels, informing professionals about their rights, the establishment of separate units dealing with conflicts in the workplace about mobbing and taking protective measures to make them feel safe will also be important steps not only to protect their mental health, but also to increase work efficiency.

Keywords: Mobbing; motivation; sleep quality; healthcare professional
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