Turkiye Klinikleri Journal of Medical Ethics-Law and History

.: RESEARCH
Intercultural Sensitivity Levels of Nurses and Related Factors
Hemşirelerin Kültürlerarası Duyarlılık Düzeyleri ve Etkileyen Faktörler
Şehrinaz POLATa, Banu TERZİb
aİstanbul University İstanbul Faculty of Medicine, Department of Nursing Services, İstanbul, TURKEY
bAkdeniz University Faculty of Nursing, Department of Fundamentals Nursing, Antalya, TURKEY
Turkiye Klinikleri J Med Ethics. 2020;28(2):216-26
doi: 10.5336/mdethic.2019-71551
Article Language: EN
Full Text
ABSTRACT
 Objective: This study was conducted in order to determine the intercultural sensitivity levels of nurses and influencing factors. Material and Methods: This research is a comparative descriptive study. The study was conducted in Turkey between March 2014 and June 2014. Written permissions were obtained from local ethics committee of İstanbul Faculty of Medicine, Turkey. The population and sample of the study were comprised nurses (n=246) working in a university hospital. Data were collected using a Personal Data Form and the Intercultural Sensitivity Scale. Results: The average total score of the Intercultural Sensitivity Scale of nurses was 86.23±9.80 (min=64, max=116), and the level of sensitivity was moderate. The average total scores from subscales of responsibility in interaction, respect for cultural differences, self- confidence in interaction, enjoying interaction, and attention in interaction were 25.89±3.28 (min=16, max=35), 22.61±3.32 (min=14, max=30), 16.29±3.31 (min=8, max=25), 10.86±2.15 (min=3, max=15), and 10.58±1.73 (min=3, max=15), respectively. There were statistically significant differences between sex, marital status, employment duration at the institution, level of education, being with other people from different cultures, knowing a foreign language, and intercultural sensitivity levels (p< 0.05). Conclusion: Intercultural sensitivity levels of nurses in communication with individuals from different cultures are important. It is important that those working in healthcare institutions, to which people from different cultures increasingly present to receive healthcare, know the language of their patients. For this reason, teaching different cultural languages can be recommended to increase intercultural sensitivity.

Keywords: Culture; interpersonal relations; nursing
ÖZET
 Amaç: Bu çalışma, hemşirelerin kültürlerarası duyarlılık düzeylerini ve etkileyen faktörleri belirlemek amacı ile gerçekleştirildi. Gereç ve Yöntemler: Bu araştırma, karşılaştırmalı tanımlayıcı bir çalışmadır. Çalışma Türkiye'de Mart 2014-Haziran 2014 tarihleri arasında gerçekleştirildi. Yazılı izinler, tıp fakültesi hastanesinin yerel etik kurulundan (İstanbul Tıp Fakültesi, Türkiye) alındı. Araştırmanın evren ve örneklemini bir üniversite hastanesinde çalışan hemşireler (n=246) oluşturdu. Veriler 'Kişisel Bilgi Formu' ve 'Kültürlerarası Duyarlılık Ölçeği' kullanılarak toplandı. Bulgular: Kültürlerarası Duyarlılık Ölçeği (KDÖ)'nin ortalama toplam puanı 86,23±9,80 (min=64, max=116) ve duyarlılık düzeyi orta düzeyde idi. KDÖ'nün iletişimde sorumluluk, kültürel farklılıklara saygı, iletişimde kendine güvenme, iletişimden hoşlanma, iletişimde dikkatli olma alt ölçek toplam puan ortalamaları sırasıyla; 25,89±3,28 (min=16, max=35), 22,61±3,32 (min=14, max=30), 16,29±3,31 (min=8, max=25), 10,86±2,15 (min=3, max=15), ve 10,58±1,73 (min=3, max=15)'tür. Cinsiyet, medeni durum, kurumda çalışma süresi, eğitim düzeyi, farklı kültürden insanlarla birlikte olmak ve yabancı dil bilmek ile kültürlerarası duyarlılık düzeyi arasında istatistiksel olarak anlamlı farklılıklar bulundu (p< 0,05). Sonuç: Farklı kültürden gelen insanların sağlık bakımı gereksinimlerinin arttığı sağlık kurumlarında çalışanların bu kültürdeki insanların dilini bilmeleri önemlidir. Bu nedenle kültürlerarası duyarlılığı arttırmak için farklı kültürel dillerin eğitimi önerilebilir.

Anahtar Kelimeler: Kültür; kişilerarası ilişkiler; hemşirelik
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